Dreams

With a title like that, most will think it has to do with ambitions and a small set of goals I have.
Not quite.
Could it be the inappropriate topic of certain types of dreams?  Nope those don't happen.
I'm talking about a set of "dreams" that I have woken up to for the last week or so. Almost always work related and as you can imagine always stressful.  They are always like these passive agressive situations that blow up in my face. Things that are difficult to defuse and require a certain level of political manipulation.  Can't say it's okay this is all fictional because I get that all the time at work.  I don't know what's going on in the background but little things that are normally swept under the rug of flawed security or overlooked policies are all coming back at me.  Like the other day building 4 had a network outage, came down to a computer and a "suspicious switch". For the non network savvy people, a switch is a device that shares one network line but relies on something else to provide data so it's basically a USB hub.   One: network switches happen.  They appear and sometimes even we deploy them because it can be very difficult to get facilities to drop a network line.  Two: computer flooding the network.  Sure this is suspicious but who cares?  We have tons of crap infested computers.  The supposedly "smart" switches they have don't lock down the port and instead lock down the whole network.  It does the exact thing it shouldn't do.  As a result I get dreams about trying to install McAfee antivirus on computers to eradicate viruses while setting off alarms (that work for once) for making adjustments to a network switch and getting yelled at as a result.
My cover my ass folder seems to be growing indefinitely and it makes me wonder how much more I need to document. That above incident is still an "ongoing investigation". I was questioned about why I only made two tickets for the managers who reported the outage.  Why those tickets didn't include the computer names and more information.  People don't submit tickets the way they should (or can't because network down) and why should THAT ticket even have that sort of information on it?  It was supposed to be a report so the manager of the area has documentation that it was down during a certain window and finding the cause is not my problem, solving the cause can be my problem but it is unrelated to the scope of the ticket and people need to realize that.
Oh and while you're at it here is a list of 30 computers that need to be updated.  That statement is so flawed that I need to get side tracked on this.  Everyone in IT always says information helps us help you. If you say "computer is locked out" where the fuck is the computer who the fuck logs into the computer is that the user who was locked?  No they can't do that because it will take too long to report that type of information. In response I don't respond. >:[
But we get these tickets that have a list of computer names and it says the antivirus agent needs to be updated. They do not provide the software to do the update, they do not provide information on what needs to be done, they do not even let us know what to specifically look for. My response to my supervisor we need the installer. I put together a update but it shouldn't be like that because it won't always work and it's a puzzled together "patch" because we were never provided an update or any of the installers.  If anything this is the problem of the network group because they manage the antivirus. All we are provided is an outdated version of the software installer and we theoretically don't even have the power to uninstall the software completely.  McAfee comes in two parts, the antivirus and the "agent" that is the managed automatically installed element that should update and be controlled by the network.  What do you do when it doesn't work? Nothing it shoudl fix itself because you can't uninstall you can't clean and you can't update it. I had to dig through the running processes to figure out where things are coming from and find the command line to force the uninstall of it so I can uninstall all of it then install the antivirus and manually install the agent using files I saved during a failed auto-install just to get it to pull the update from our network.
GAH.